About Us

At Broken Stone Consulting, we believe in small businesses. We know running your shop can often feel lonely, and we want to help. With over 20 years of unparalleled experience, we have honed our expertise in managing retail stores for a diverse clientele, ranging from independently owned boutiques to Fortune 500 giants. At the heart of our success lies a passion for crafting emotional connections with our clients, understanding that your business is not just about numbers but a dream, a journey, and an emotional investment.

Our approach is comprehensive and forward-thinking, addressing every aspect of your retail venture. We specialize in staffing and training, empowering your workforce with the skills and knowledge to provide exceptional customer experiences. Our expert team conducts meticulous analysis and planning to devise customized strategies tailored to your specific goals and challenges.

Furthermore, our inventory management expertise ensures optimal stock levels, reducing waste and maximizing profitability. When it comes to sales and marketing, we innovate and create compelling campaigns that captivate your target audience, driving growth and revenue.

The layout and design of your store are crucial, as they significantly impact customer experiences. Our skilled consultants work closely with you to create captivating store layouts that leave a lasting impression.

Finally, we excel in optimizing operations, leveraging data-driven insights and cutting-edge technology to enhance efficiency, reduce costs, and streamline processes.

At Broken Stone Consulting, we are committed to unleashing the true potential of your retail business, and we invite you to embark on a transformative journey with us. Embrace the power of our proven expertise, and together, we'll forge a path toward unrivaled success in the ever-evolving world of retail. Let's create a future where your aspirations become a reality.

Our Services

Inventory

Management

Staffing and Training

Hiring and training a dedicated sales team is becoming more difficult than ever. At Broken Stone Consulting, we have a proven method of finding the right salespeople to join your team. Once the right team is in place, we will help you implement our goal-based sales training technique to maximize each customer interaction while growing long-term loyalty.

Sales Analysis and Planning

During our initial meeting, we will analyze your business and create a multi-tier plan to help you grow. We will integrate your goals and provide you with a timeframe for our partnership. Each area of focus will have clearly outlined expectations and tangible steps for achievement. Results will be reviewed weekly and we will reassess our progress.

Inventory Management

Far too often retailers are holding stale inventory. These items are costing you money month after month. We will work with you to analyze on-hand inventory, suggest sell-through techniques, and schedule buys to prepare for peak seasons. We will partner with your vendors to maximize discounts and perks. We will work with you to set up inventory buying budgets to ensure consistent growth in profitability.

Marketing and Web Design

From in-store marking to your online presence, it's imperative that your marketing tell a consistent story of your brand. We will work with you to create an engaging brand strategy including marketing and sales planning. This plan will act as a guide in managing marketing, buying, sales, and training throughout the year.

Store Design and Layout

The psychology of shopping is nearly as complex as running a store. Our experts have experience working with some of the largest retailers in the world. We will use those skills to guide you through the most impactful layouts and merchandising techniques. Our goal is to dazzle your customers, minimize maintenance, and increase inventory turn.

Optimizing Operations

We often find that business owners are spending too much of their day managing operations. We will help you streamline and delegate your operational tasks to ensure you have more time to spend doing what you love.

"Broken Stone Consulting helped us scale our business and maximize profitability."

-Steve

"When we started working with Laura, our business was on the brink of closing. After just three months, we are more profitable than ever. I am endlessly thankful."

-Wendy

"We brought on Broken Stone Consulting to help us grow from one location to three. They were able to help us maintain our brand while expanding."

-Gary